Terms of Service
These Terms of Service govern your use of caulven.com (the "Site") and your purchase of products from Caulven. By using the Site or placing an order, you agree to these terms.
Products and Pricing
We make every effort to display our products and pricing accurately. Prices are listed in the currency shown at checkout and are subject to change without notice. We reserve the right to limit quantities, refuse orders, or discontinue products at our discretion.
Orders and Payment
By placing an order, you confirm that the payment and shipping information you provide is accurate and that you are authorized to use the payment method provided. We reserve the right to cancel or refuse any order for reasons including suspected fraud, pricing errors, or unavailability of stock.
Shipping and Delivery
Shipping timelines are estimates, not guarantees. See our Shipping Policy for full details. Risk of loss and title for products pass to you upon delivery to the carrier.
Returns and Refunds
See our Refund & Return Policy for full details on returns, refunds, and warranty claims.
Intellectual Property
All content on the Site - including text, graphics, logos, product images, and design - is the property of Caulven or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content without our written permission.
Acceptable Use
You agree not to use the Site for any unlawful purpose, to attempt unauthorized access to any part of the Site, or to interfere with the Site's normal operation.
Limitation of Liability
To the fullest extent permitted by law, Caulven is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim related to a purchase is limited to the amount you paid for the product.
This limitation does not affect any statutory rights you have as a consumer that cannot be waived under the law of your country of residence, including applicable consumer protection laws in the United Kingdom and Australia.
Warranty Disclaimer
Except for the express 5-year limited warranty described on our product pages, products are provided without other warranties of any kind, to the extent permitted by applicable law.
Changes to These Terms
We may update these Terms of Service from time to time. Changes take effect once posted to this page. Continued use of the Site after changes are posted constitutes acceptance of the updated terms.
Governing Law
These terms are governed by the laws of the State of Maryland, United States, without regard to conflict of law principles. This does not affect any non-waivable local consumer protections you're entitled to under the law of your own country of residence, including the United Kingdom and Australia.
Contact
Questions about these terms can be sent to support@caulven.com.
Caulven
3109 Bancroft Rd, Baltimore, Maryland 21215, United States
support@caulven.com